In the Properly app, “Jobs” is a word to describe a collection of photos of the space and annotated task pins to explain critical details.
#Turnover bnb pro
This is what the cleaning pro sees on the job. Hosts can set any task to trigger a required photo from the cleaning pro.
When a cleaning pro works through a job, they can view more detailed instructions by tapping on the pins. Then cleaning pros view the checklist in a manageable order. Jobs are broken down into 4 sections to guide hosts through a turnover checklist (Orientation, Preparation, Cleaning, Finish). Here are some screenshots from the Properly App. Hosts can see and schedule their turnover cleanings all at once. The bookings reminders save a host the trouble of logging into Airbnb to see their reservation schedule then back into Properly to send the checklist job to their cleaning professional. The integration also takes into account new Airbnb bookings and notifies hosts inside the Properly app to schedule cleanings before and after guest stays. This seamless integration gives Airbnb hosts a head start on the app by automatically importing Airbnb listing information and property photos to make creating a checklist even easier. Properly also has a “Connect with Airbnb” feature that allows hosts to log into Properly with their Airbnb accounts. Touch, hold, and drag task pins on photos to make a customized cleaning job. Instead of writing that wordy email to whomever you hire to do a turnover, you can just create a visual checklist and send it through the app. The purpose of Properly is to simplify our lives as Airbnb hosts. Alex has garnered so much success with his practices that he has been hailed as the official Remote Superhost, and gives webinars on the subject.Ī job is a visual checklist you make with frames (photos) of your property and task pins that you drag and drop on the frame to convey more detail or instruction. He uses Properly to ensure peace of mind and quality control as a host, and give cleaning professionals - any and all - unparalleled clarity of his expectations for a turnover job. Nigg rents out his house in San Francisco while traveling to his other listing in New Zealand or his hometown in northern Italy. If we have two back to back bookings with a cleaning in between and something is broken or ruined, who is to blame? Do we file a claim for an Airbnb damage deposit from the guests or require a check from the cleaning professional? The solution to your Airbnb turnover problems Drag and Drop Visual Checklist – For Hosts by HostsĪll of these issues inspired one Airbnb Superhost, Alex Nigg, and a team of developers in San Francisco to tackle the problem by creating Properly - a visual checklist app designed for hosts to convey clear instructions to cleaning professionals in between guest turnovers. Were they able to access the property? Have they begun yet? Will they be done in time? Calling a cleaner from abroad is a pain in neck, not just for us, but for them too.Īnd tracking inventory or sorting out damage receipts when no one is on site is problematic. A hospitality turnover should be much more detailed and includes tasks such as emptying the fridge, checking drawers for items left behind, refilling soap dispensers, and dimming the lights to make the place feel welcoming for a new arrival.īeing off site also makes it difficult to confirm whether a cleaner arrived at all. On-demand cleaning services like Handy address the need for cleaners on short notice, but those cleaners won’t know the idiosyncrasies of our property.Īlso note that some cleaning services are not aware of the differences between a standard residential cleaning and a hospitality turnover. Realistically it’s not going to happen if you have busy turnover schedules and last minute bookings.
#Turnover bnb professional
In an ideal world, we could rely on the same cleaning professional to take care of all the hospitality touches we need in our space. Doing turnovers from abroad requires even more effort and a ton of planning. We strive to give our guests a unique enjoyable experience in all ways possible.Īt some point it will become absolutely necessary that we streamline the preparation and turnover processes that earns us 5-star reviews. For many of us Airbnb hosts, home-sharing is similar to managing a small business.
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